Sohail Verma (2023) “E-shopping examined: Assessing the level of customer satisfaction with online retail”, Jai Maa Saraswati Gyandayini An International Multidisciplinary e-Journal, 9(I), pp. 01–09. Available at: http://jmsjournals.in/index.php/jmsg/article/view/250 (Accessed: 14 November 2025).